Toshiba ipt2000 series manual

Amazon and the Amazon logo are trademarks of Amazon. For the best prices on Toshiba business telephones from a trusted sellers: Toshiba Business Telephones. Toshiba Corporation, headquartered in Tokyo, Japan was founded in It is a large multinational engineering and electronics conglomerate with a wide range of products and services, including information technology and communications equipment and systems. Toshiba Telecommunication Systems Division TSD , started in and headquartered in Irvine, CA and since dissolved in , manufactured IP business telephone systems, designed for small to medium-sized businesses and larger enterprises with multiple locations.

In October Mitel announced its phase out plan for Toshiba products essentially eliminating customers from expanding existing phone systems. Consistent with F. Government under, and the U. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way be affected or impaired. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

Supplier Software. This warranty is void a if the equipment is used under other than normal use and maintenance conditions, b if the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, c if the equipment is subject to abuse, neglect, lightning, electrical fault, or accident,.

The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the malfunction with new or refurbished parts at their option.

Under no circumstances will the retail custom er or any user or dealer or o thernbepersentitled to any direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment that is malfunctioning. Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time results in the customer being not entitled to warranty service.

No such modification or extension is effective unless it is in writi ng and signed by the vice presidentneralandmanager, Digital Solutions Division. How to Use This Guide IPTseries Telephones Fixed Buttons Flexible Buttons Liquid Crystal Display SoftIPT Icons DKTseries Telephones Important - Read First Making a Call Hot Dialing Spkr Button Answering a Call Handsfree Answerback Switching Between Handset and Speakerphone Message Waiting Call Transfer Conference Calls Adding Voice Mail to a Conference Connecting Two Outside Lines Exclusive Hold Automatic Hold Consultation Hold Volume Control LCD Contrast Adjustments Start the SoftIPT Switching a Call to Your Headset Creating a Directory Using the Directory to Call Labeling Feature Buttons Using Your LCD Soft Keys Soft Key Example Advisory Messages Account Code Calls Forced Account Codes Alarm Clock Automatic Busy Redial Automatic Callback Background Music Call Forward Station Call Forward Categories Call Forward Settings Station Call Forward Procedures Call Forward Examples Call History Call Park Orbits Call Pickup Group Pickup Ringing, Page or Held Call Pickup Screen Call Call Waiting Direct Station Selection Buttons Hotline Distinctive Ringing Do Not Disturb Door Lock s Door Phone s Echo Cancellation Emergency Call Emergency Monitoring Station Emergency Ringdown Language Codes Microphone Cut-Off Off-hook Call Announce Override Calls Busy Override Do Not Disturb Override Executive Override Class of Service Override Privacy Override Answering a Page All Call Page Emergency Page Speed Dial Making a Call Using Speed Dial Advanced Speed Dial Operation Voice Mail Call Monitor Voice Mail - Direct Transfer Voice Mail - Return Call Voice Mail Soft Keys Call Recording Other Voice Mail Features Navigation Buttons Idle Display Left and Right Tab Soft Keys Directory and Speed Dial Listings Direct Station Selection Internal Directory and External Directory Storing Personal Speed Dial Names Web Access Info Manager Programming Feature Buttons User Programming Mode Flexible Button Codes One Touch Buttons Changing a One Touch Button To Use a One Touch Button Feature Codes LED Indicator Details Buttons and LEDs DSS Console DSS Buttons Calling a Station Transferring to an Idle Station Call Transfer with Camp-on Call Answering Outside Line Night Transfer Button Flexible Directory Numbering Centrex Feature Buttons Ringing Repeat Delayed Ringing Features are presented alphabetically and, when applicable, include LCD information.

All the Toshiba IPTseries telephones have speakerphones that enable you to place and receive calls without lifting the handset. Toshiba LCD telephones provide easy access to frequently-used features. Prompts guide you through specific tasks. Flexible Buttons. The fixed buttons on your dial pad enable you to perform standard functions quickly and easily.

These buttons are described in Chapter 2 — The Basics. Your IPT can have 10 or 20 flexible buttons shown in the illustration on the previous page and the DKTs can have either 10, 14, or 20 flexible buttons that can be programmed to do many button functions, including:. Speed Dial Making a Call Using Speed Dial Advanced Speed Dial Operation Uniform Call Distribution Voice Mail - Direct Transfer Voice Mail Soft Keys Call Recording Other Voice Mail Features Making and Answering Calls Local Emergency Service Calling ACO Volume Control ACO Hold ACO Operating Summary IPT Initialization Local CO Line Connection Navigation Buttons Idle Display Left and Right Tab Soft Keys Directory and Speed Dial Listings Direct Station Selection Internal Directory and External Directory Storing Personal Speed Dial Names Web Access Info ManagerTM Alarm Clock Voice Mail Call Monitor Voice Mail - Return Call Screen Call One Number Access Hot Desk FeatureFlex Interactions Programming Feature Buttons User Programming Mode Flexible Button Codes One Touch Buttons Changing a One Touch Button To Use a One Touch Button Feature Codes LED Indicator Details Buttons and LEDs DSS Console DSS Buttons Calling a Station Transferring to an Idle Station Call Transfer with Camp-on Call Answering Outside Line Night Transfer Button Flexible Directory Numbering Centrex Feature Buttons Ringing Repeat Delayed Ringing Features are presented alphabetically and, when applicable, include LCD information.

All the Toshiba IPTseries telephones have speakerphones that enable you to place and receive calls without lifting the handset. Toshiba LCD telephones provide easy access to frequently-used features. Prompts guide you through specific tasks. The fixed buttons on your dial pad enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 — The Basics. Your IPT can have 10 or 20 flexible buttons Figure on page 2 and the DKTs can have either 10, 14, or 20 flexible buttons that can be programmed to do many button functions, including:.

Note Flexible buttons FB are numbered bottom up. For example, if an instruction references SK1 , this means use the first soft key from left to right on the IPT. The main difference is that you use a mouse or stylus to select buttons. Use this manual as a guide to the SoftIPT functions. Directory Folder — Clicking this icon enables you to access the directory you create using MS Outlook.

Help Question mark — Clicking this icon enables you to access Help as a user or find information on Setting Audio Properties, etc. Flexible Buttons. The fixed buttons on your telephone enable you to perform standard functions quickly and easily. All Flexible Buttons must be programmed for your telephone in system programming and vary for individual telephones.

If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments. Pooled Line Grp enables you to access. Be sure to check with your System Administrator and make sure you know which features are enabled on your system.

Use the check boxes throughout this book to mark which features you have. Note LEDs on your telephone flash at different speeds depending on the function performed. Line out requiring an access code - where you enter an outside line or line group access code for example, dialing 9 to get an outside line.

The LCD displays the station number and the seized outside line. Ringing Line Preference: You answer an incoming line ringing your station by lifting the handset or pressing Spkr. You do not have to press an extension button to answer.

Tone First Signaling: Internal incoming call — you hear successive ring tones, then lift the handset or press Spkr to answer the call. If you do, you can press 2 to change to Voice First signaling. Talk in the direction of your. Note Check with your System Administrator to see if you have the ability to change between Tone and Voice Signaling on a call-by-call basis. If you do, you can press 1 after dialing an internal telephone number to change the signaling.

To make a call using Hot Dialing, dial the number. Digits display as they are dialed. Call progress tones Ringback Tone, Busy Tone, etc. When connected, you can continue speakerphone operation or lift the handset and continue the conversation. To make a call, press Spkr. A line may be automatically selected or you can manually choose a line. Your extension or Line button lights depending on system programming.

Dial tone plays through the speaker. When connected, you can continue to use the speakerphone or lift the handset and continue the conversation. To make a call, lift the handset, then dial the number. Dial tone plays through the handset. When connected, you can continue to use the handset or switch to speakerphone by holding down Spkr and replacing the handset. This feature requires CIX R4. You can make a call by selecting a name from your telephone directory.

Your telephone will display names First Name, Last Name or vice versa depending on the way they have been programmed in the telephone system. All directory names are sorted alphabetically. Press SK1 or Mode from your telephone shown right.

Press the appropriate soft key and use the. This makes names from all directories available. After entering the first character of the name do not press a button, the cursor shifts right so the second character can be entered. The more you spell a name, the system narrows your search. Example: To enter the name Jack - Press 5 once for J to display. When the.

When the cursor moves to the right press 2 three times quickly for C to display. When the cursor moves to the right, press 5 two times quickly for K to display. Press Find soft key to start the Dial-directory search. Press Next soft key to go through the directory until you see the correct name or extension. Press Call soft key to call. Press Back soft key to go back through the directory. If your telephone is programmed for Ringing Line Preference, pick up the handset and the telephone automatically answers the ringing line.

If not, press the button associated with the ringing line flashing green LED. If your telephone is programmed for Ringing Line Preference, press Spkr and the telephone automatically answers the ringing line.

Once connected, you can continue on the speakerphone or lift the handset. If you have a speakerphone, it may be programmed for Handsfree Answerback.

The extension LED flashes green incoming call. The Microphone LED lights steady red microphone is active. The Speaker LED flashes red. Do not lift the handset; speak toward the telephone in a normal voice. Press Spkr or take the handset off-hook before transferring the call or placing it on hold.

Press Spkr and place the handset on-hook to switch from handset to speakerphone mode. One message is reserved for the Message Center.

Check with your System Administrator to see if these buttons have been programmed on your telephone. The LCD can show up to three station messages for your extension and three for each additional phantom extension that you may have.

Press Msg , then lift the handset. Your telephone rings the extension or voice mail device that sent the indication. The LED continues to flash red. After answering the message s , place the handset back on-hook. To manually turn off your Msg LED, press your extension button, then press Do this step for each message received. The ability to perform this feature is set in system programming.

Dial an internal extension. Press Msg or 7. The Msg LED flashes red on the called telephone. If you decide to cancel the Message Waiting light at this point, press Msg or 7 again while ring-over tone is playing and the light will be cancelled.

Press Spkr. The Msg LED on the called telephone flashes until the called party presses the flashing Msg button which calls you back. To turn Off a Message LED that you have set on another extension, press 64 plus the extension number that has the message light set. Then press Spkr or hang up to release your telephone. The LED and microphone remain Off. Your Line LED flashes green and you hear internal dial tone. Dial the extension where the call will be transferred.

Note If the privacy option has been disabled, then if you use a Line button when you. While the LED is flashing, you can press Line button to return to the call. If the. Transfer with Camp On: If the station to which you want to transfer the call is busy, you may hang up and the transferred trunk or station will be camped on to the busy destination. Enter Hang up and the caller is connected to the VM mailbox.

This feature does a blind transfer to VM. Dial the extension where you wish to transfer the call. The call rings the destination station and your telephone returns to the idle state.

If your telephone does not go idle, the destination may be located in a remote node, so you need to hang up to return to idle state. You can conference together up to eight parties including your own - with up to six parties being external network lines. The actual number of conference parties with acceptable volume levels depends on the local and far end telephone line conditions.

The person who initiates the conference call is the Master. If, after the conference is established and the Master exits the conference, the first station to have been added to the conference becomes the Master. You hear dial tone and your Line LED flashes green. Call another station or outside line. All parties are conferenced. If the second call was placed on a Line that appears on your telephone, the LED also flashes green. Repeat the above steps to add lines to the conference.

Keep in mind the maximum number of allowed conference parties. If no other internal stations are included in the conference call, the call will be disconnected. Do Steps 1 and 2 above to add the line to which you wish to transfer conference control. See previous Note. Announce the call and hang up to transfer it.